Author Archives: Natasha Murphy

New and Upcoming Shopify Features

Shopify is a great option for online merchants looking to take advantage of the latest in ecommerce technology. But you also need to take advantage of all the features it offers if you want to get the maximum benefit. Fortunately, the Shopify platform is automatically updated (unlike other platforms such as WordPress or Magento), so Shopify customers will have access to new and updated features right when they come out. Some new and upcoming features include more sales channel integrations and a new chip and swipe reader. Also announced at UNITE 2017 was the ability to make in-game purchases and Shopify Pay, which takes mobile checkout down to two fields from the current 16.

A new Discounts API will allow merchants to create and manage discounts more easily, so you can set them up faster and help your customers save big when they shop with you. It’s a great way to keep them coming back. And don’t forget multi-location inventory, so you can keep track of the products you have on hand and who’s buying them.

You’ll also get a way to manage responsive images, so you can make the shopping experience even better and more interactive for the customer. That will bring more people to your site, and help them stay there longer, which could lead to increased sales over time. With automated marketing built right into the dashboard and multi-channel selling that works more easily than ever before, Shopify is providing new and better ways for you to reach out to your customers and sell them the things they need while providing them with an excellent online shopping experience.

Ready to take your store to the next level, or start up a new one? Reach out to us today, and let us show you how we can help with your next project in Atlanta or anywhere else. While you’re at it, sign up for future news from us, so you can stay in the loop and keep your online store growing.

4 Must-Dos to Spring Clean Your eCommerce Store

It seems hard to believe, but spring is nearly here. After a busy holiday season, now is the time to take stock of our eCommerce sites and do some serious spring cleaning.

Although many online retailers would like to think that their eCommerce stores are evergreen, the truth is that store pages can become outdated, and databases can get cluttered. As a result, SEO will take a hit if neglected for too long.

To keep your revenue and conversions at an all-time high, we have created a list of must-dos to spruce up your eCommerce store. This way, you won’t miss any of the critical areas that need to be freshened up for a profitable season.

Review Your SEO

This is one of the first things that online retailers should be doing as part of their spring cleaning. Not only will it impact how you clean up the rest of your eCommerce site, but SEO strategies simply need regular checkups to remain effective.

Here are some essential areas of SEO you should be reviewing:

Keyword research: Are your customers still using the same keywords and phrases to search for your products? Any new keywords will be used throughout your site to improve your online visibility.
Scan for broken links: Broken links will annoy users and cause them to bounce from your site (and it lowers your Google rankings). You can find a free broken links tool online to help you scan your site quickly.
Review content performance: What content performed best? Which failed to resonate with users? Repurpose, update, or delete old content so that you can boost your SEO.

Update Store Pages

When was the last time you reviewed your FAQs, About Me page, or store policies? These pages are easy to neglect, but they are important to your users who need additional information before they make a purchase.

Even if your policies and FAQs don’t need to be updated, there is usually room for improvement when it comes to your About Me page. This page is your chance to establish yourself as an authority in your industry and give users a better understanding of who you are and what you do. Work on creating a captivating About Me page to increase your leads and conversions.

Clear Out Old Inventory

Now that winter is coming to an end, you may have old inventory that needs to be dealt with or products that are simply not selling. These products are taking up valuable space that could be used for new spring products instead.

What exactly should you do with this excess inventory? Fortunately, you have options for getting rid of excess inventory with minimal losses:

Offer a flash sale: Flash sales last anywhere from 24-36 hours and can help you get your old products off your digital shelves. Offer customers big discounts on these items to encourage them to make a purchase.
Market discounts based on customer segments: Some customers love a good deal. You can create segments based off the past buying habits of your customers and market your new promotions (such as bundled discounts) more effectively.
Offer free shipping on clearance items: Online shoppers love free shipping and good deals. Give them both by offering free shipping on all clearance items, and you are bound to free up some inventory space.
Sell on other channels: If you’re having a hard time getting rid of holiday inventory, you can always try selling them on sites such as Amazon or eBay. They will take some of the cut, but you may not need to mark down your products as much to sell on these sites.

Clean Up Your Database

A final must-do on your spring cleaning list is to clean up your messy marketing database. Even smaller eCommerce stores accumulate data every day and, as time goes on, our databases can get clogged up with inaccurate data.

Many marketers aren’t aware of how bad data can hurt their marketing campaigns. Bad data can trigger spam filters, which makes it even harder for your emails to reach a person’s inbox.

To make your email marketing as effective as it can be, you need to spring clean your marketing database and remove the bad data. Delete duplicates, check in with subscribers to see if they are engaged with you, and update any outdated information.

Cleaning may not always be fun, but it will be profitable for your eCommerce store in the long run. Follow these techniques, and you will see a better ROI on your campaigns.

About Springbot

Springbot delivers an eCommerce marketing platform to small and medium businesses on BigCommerce, Magento, and Shopify to combines the power of marketing automation and marketing analytics. We integrate and make simple the data, content, and multi-channel marketing tools (social, online, email, etc.) you need to drive more traffic, conversions, and revenue. Check out our new free tool, the eCommerce Scorecard, that helps you measure your store against the competition.

Shooting Guidelines for Merchants and Photographers

Product photos
  • Can be square or tall rectangle.
  • Placement of product(s) must be consistent; i.e., all product dead center with a good amount of space (15% of total width/height for each edge) around the top, sides, and bottom of the frame (NO tight crop).
  • Orientation must be consistent; whether you opt for square or rectangle, the choice must be used for all of the product photographs.
  • Color/lighting/tone must be consistent throughout product photographs.
  • The maximum product image size allowed by Shopify 2048 x 2048 pixels. For the best magnication, use this maximum dimension for width and/or height.
Hero, header, and other photographs that will be used in the design of the website
  • Horizontally oriented photographs with a good bit of negative space for hero images (at least 60% of image should be available if we are to apply text to the image).
  • In general, horizontally oriented photographs work best because browsers still account for the majority of webpage views.
  • Photographs should be at least 1,800 pixels wide and high resolution.
  • Vertically oriented images will likely not be used unless they can be incorporated into a diptych.
Page photographs (head shots, space shots, and other images included on pages)
  • A lot more freedom here; as long as they’re high res and look good (subject matter is clear) at a minimum of 450 pixels, usually anything will work.

Edit June 8, 2016: Looking for some good stock photography options? Look here and here!

Better Packing Slips in Shopify

By default, Shopify prints the entirety of a customer order when you go to print a packing slip. Aye yai yai that’s a lot of information! Not to mention this document may not even fit on a single page. One of the first questions asked by Nicely Built customers is, “How the heck do I print a concise packing slip?”

Too Much Information


This is such a common request that Shopify built a free app called Order Printer to make the chore of handling packing slips a lot easier – for both merchants and for customers. After installing the app in your store, a new option will appear on the customer order page. Click on the More Options icon to the left of the old Print option to open a dropdown and select ‘Print with Order Printer’ from the dropdown menu.

Solution: Shopify’s Print with Order Printer App (Free)


Voilà! A much more concise packing slip is automatically generated. Your customers will receive a packing slip that displays only pertinent order information in a user friendly format.

So Fresh, So Clean


You Need a Back Up Plan

If you read one of our latest blog posts, you might be freaking out. Unfortunately, there is a possibility that your WordPress site has been hacked or will be hacked in the future. However, most sites are recoverable after a hack once it’s been discovered. We’ve taken the liberty of putting together a little instruction on how best to get a backup plan in place so that you’re not up the creek without a paddle should your site ever be compromised.

Pro Tip: Before installing any plugins to your WordPress site, we always recommend backing up your information. Yes, we recommend backing up your data before downloading your backup plugin. Better safe than sorry!

The best backup plugins for your WordPress site, as told by Nicely Built:

  1. BackupWordPress: Highly rated in the plugin directory, simple to setup, option for Dropbox integration… this plugin is perfect for novice and intermediate level WordPress users. The plugin is very ‘plug and play’ — meaning that once you have installed and activated BackupWordPress, there aren’t many other steps. One important step to remember, however, is to select ‘Both Database and Files’ when setting up your backup schedule. One downside is lack of a restore option. Advanced knowledge of WordPress development may be required to recover the site. As long as you have a recent backup, a developer will be able to help you.
  2. VaultPress: For a small 5 dollars a month, this easy to use backup system will automatically sync in realtime as well as runs security scans on a daily basis. If you provide FTP information to your site, VaultPress can automatically restore a backup to your site, which is awesome.

Don’t waste another minute being unprotected, download one of these options now or do your own research to find the plugin best suited for your needs.

If you’re a Nicely Built client, you have nothing to fear! Not only do we have a backup solution in place for all of our sites — we also closely monitor hacking attempts and update our security measures continuously. For example, if your username is guessed and a hacker tries to break in by guessing the password thousands of times we will catch this and change your username to something new. We’re always on watch!


Do you have a Hack Horror Story you can share with us? We’d love to hear what happened, how you dealt with it, and what advice you can share with other WordPress site owners as a result!